Although Monode is ISO9001 certified, our in-house work ethic, quality assurance systems and management take quality standards much further. In our experience, quality assurance policy and accreditations only go so far: many of the industries
we serve require far more stringent quality system standards, due to
the purpose of the products produced. For example, members of our team
have helped develop and/or manufacture products for data centres, cars, oil and gas exploration and even military communications! Our
company’s quality assurance standard statement is shown below, but if
you need a more specialist quality assurance system, please contact us,
as we are able and willing to accommodate your needs. Our open and
honest approach to accommodating customer-specific quality requirements
has yielded customer loyalty spanning up to 35 years. Monode also undertakes to conform to the EICC Code of Conduct, a
set of standards on social, environmental and ethical issues in the
electronics industry supply chain. The standards set out in the Code of
Conduct reference international norms and standards including the
Universal Declaration of Human Rights, ILO International Labour
Standards, OECD Guidelines for Multinational Enterprises, ISO and SA
standards, and many more. Retaining Inherent Knowledge Under One Roof After your
project has been completed, our after-sales support service helps you to
ensure that your product range remains competitive and your quality standards are maintained. We are a long-established business under stable and consistent
management, staff tend to remain with us for the majority of – or all –
their careers, so the inherent knowledge about the inner workings of
your product remains in one place. Monode’s Quality Assurance Policy
Monode is a specialist designer and manufacturer of electronic circuit boards to client defined specifications. With over 35 years of experience,
we aim to be an inventive and successful electronic hardware and
software partner to organisations seeking expertise and manufacturing
services for cutting-edge PCB designs. Monode is focused on consulting, designing, developing and manufacturing customised electronic solutions. We deliver state-of-the-art engineered solutions to organisations worldwide. We
provide a total one-stop electronic, software and product customisation
service from initial concept through to volume production. Our focus is on our customers. We recognise that each customer’s needs are different and tailor design solutions to exactly match their specifications. Our solutions are imaginative and flexible, producing an
optimised solution which takes into account both cost and purpose. Our
successful track record
is achieved by carefully managing all aspects of the process and our
customer relations, which are cultivated by regular open communications. We
are committed to continual improvement, and this policy helps set out a
framework for improvement objectives. The programmes for improvement
are actively managed by our management team and reviewed regularly. Many companies will testify to the advantages of working with Monode,
either for a one-off design or the supply of higher-volume products. We
are committed to complying with customers’ and regulatory requirements,
and continually improve the effectiveness of our quality management
system. | 
